Telehealth UAE
Telehealth UAEChecked 4 November 2026

Build a telehealth company

The licence model, the technology rules and the patient journey, written from Dubai Health Authority's Standards for Telehealth Services.

From an app idea to a licensed service

Each guide is written from the regulator's published documents, with the sources listed. They are published by HealthcareSetup UAE, which builds telehealth businesses, and Pharmareg UAE, which handles regulatory work. Both are brands of the same company.

01

Telehealth centre or platform: which are you building?

DHA's four telehealth licence categories, why a platform cannot treat patients on its own, and how to choose the right structure.

4 minute read →
02

Telehealth platform and data rules in Dubai

UAE hosting, certifications, NABIDH, what every record must contain, 25 year retention, AI consent and the questions to ask a vendor.

4 minute read →
03

The telehealth patient journey and clinical team

Who you need to hire, what each consultation must include, prescribing limits, emergencies, what must be public online, and the KPIs DHA wants.

4 minute read →
Build the telehealth business

HealthcareSetup UAE

The licence, clinical team, platform, records and supply chain, run as one project and handed over ready to trade.

healthcaresetup.ae ↗
Handle the regulatory work

Pharmareg UAE

Regulatory affairs in the UAE: DHA telehealth licensing, NABIDH, accreditation support, and pharmaceutical and medical device registration.

pharmareguae.com ↗
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